With a highly versatile and dynamic PMS solution, you can easily configure the solution to handle complex multi-property group bookings including efficient and fast reservation check-in and check out processes. Add-Ons enhances the solution further. Housekeeping UX including apps for all housekeeping staff, Front Desk UX enables front-desk operations on any web browser and Cenium FastTrack enables self-service check-in and check-out for the guests.
Front Desk Operations
- Fast Check-in and out processes
- Intuitive Dashboard Overview, Property Status and Room-By-Room Status
- Manage all booked components in a reservation in one place from all Cenium products, including Tickets, Activities, waivers and more
- Reservation management in Tape Chart View
- Guest based Overview, to see current / old (reservation / rentals / tickets / activities / allowances) With Quick One Click Access to Records
- Reservations based by Status or All with quick filtering and search
- Requalify, move, assign, upgrade or cross sell with a single “easy to use” dialog.
- Easy Upsell / Upgrade
- Assign Rooms Automatically Based on Guest Preferences or search for the features desired or room location
- Creating shares with just a click
Reservations and Folio Management
- Automatic folio routing based on templates or manual configuration
- Unlimited number of folios and advanced folio handling
- Sell additional products and make room type upsell during booking process.
- Setup and sell advanced packages with rooms, activities, and retail items
- Dynamically price rooms and items based on rate management or contracts as well as promotions and discount setup
- Perform actions on multiple reservations in one action (Check-In / Check-Out and Room Assignment)
- Quick Import of Guest lists
- Create multiple room reservations and configure each one separately when needed.
- Quickly, manually- or auto assign multiple rooms and possibility to filter on desired features and locations.
- Quickly Add Items separately or schedule based to all reservations.
- Manage Discount on all reservations in the group in one action.
- Route specific Line types to Paymaster Folios based on rules
- Assign other reservations, orders or groups as parents and then move charges to settle multiple reservations / orders on the parent in one action.
- Manage staff and stations with easy drag and drop
- Generate cleaning plan in night audit
- Inspection plan and room status management
- Forecasting based on actual reservation flow
- Automatic service assignment based on setup
- View, maintain and track attendant points
NOTE: With Cenium Housekeeping UX Add On solution, the user interfaces for Housekeeping managers and attendants are greatly enhanced – see more under Cenium Core Add Ons
- Easily create work orders based on tasks. Tasks can then be assigened to teams or staff.
- Create tasks for the organization easily with templates directly from the front desk
- Manage Dispatching of individual tasks and workflow management with escalation rules and automatic assignment