General
- House information such as Arrivals, Departures and In-House
- Graphical Tape Chart
- Graphical View of Room Status
Room management
- Room Types
- User Defined Room Features
- Suite Management
- Location Categories such as Building, Wing & Floor
- Image library
Rate and Inventory Management
- Graphical views of Rates
- Graphical view of Inventory by Room Type
- Yield buckets
- Yield bucket restrictions
- Dynamic rate groups
- Dynamic rate level
- Price list
- Customer discount
- Promotions
- Deposit Rules
- Cancellation Rules
- Configure overbooking by Room Type or Property Level
- Ability to set restrictions on Room Types and Rates
- Manage Restrictions on Rate Yield Bucket
- Manage Customer Discounts by Property
- Manage Customer Discounts by Accommodation, Activity, Item and Package.
- Manage pricing for Accommodation, Activities, Items and Package
- Tax and VAT configuration
Reservation
- Comprehensive Room Management with search options for guest requests
- Advance Deposit Management
- Advance Package Handling
- Allotment with automatic release
- Easy process for walk-in reservations
- Comprehensive house status
- Upsell functionality based on room and rate
- Share reservations
- Easy management of transient groups
- Cancellation policy with automatic posting of cancellation fee
Check in
- Check In with automatic room allocation
- Shares with multiple rate split options
- Credit Card Integration for Authorizations and Payment
Check out / billing
- Comprehensive Billing instructions for reservations and groups
- Advance Folio to Post all nights for advance billing
- Non-guest folios
- Multi Payment Checkout
- Agent Cash-out with detailed reporting
- User defined posting of early departure charges
- Unlimited number of folios per guest
Group management
- Group Blocking per Room Type
- Group Pricing per Room Type
- Allows Special Rates for Pre & Post Dates without extending Group Block
- Auto Assign Rooms for Group Reservations
- Group Express Check in
- Group Express Checkout
- Group Routing of Charges
- Handles group reservations with and without blocking
Housekeeping management
- Points system for allocation of rooms to stations
- Cleaning plan management with automatic allocation to housekeeping stations
- Cleaning plan management with load balancing during allocation process
- Drag and drop planning
- Station management
- Attendant management
- Inspection management
- Service templates allow contacts to have different housekeeping services
- Lost & Found
- Minibar refill list
- Minibar transaction posting
- Mobile support for housekeeping functions
Guest service management
- Task templates for fast registration of guest request
- Task creation & assignment
- Task reporting & completion
- Task Escalation Process
- Fulfillment owner
- Tasks are stored against Reservation and Guest
HPOS
- HPOS for easy posting of passer by guests or direct sales
- Setup to determine what items to be sold/posted in POS
- Setup for button colors, fonts, and size
- Supports multiple payment methods (cash, credit card, room charge)
